PRIVACY AND DATA PROTECTION POLICY

Last Updated: April 2026

Women of a Certain Stage Limited is committed to protecting your personal data. This notice informs you how we look after your data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

1. IMPORTANT INFORMATION AND WHO WE ARE

Women of a Certain Stage Limited is the data controller and responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Contact Details If you have any questions about this privacy notice or our privacy practices, please contact our Data Protection Officer:

Full name of legal entity: Women of a Certain Stage Limited
Data Protection Officer: Lauren Chiren
Email address: lauren@womenofacertainstage.com
Postal address: Pure Offices C/O Sapphire Finance Ltd, Harbour Road, Portishead, Bristol, England, BS20 7AN

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

2. THE DATA WE COLLECT ABOUT YOU

Personal data means any information about an individual from which that person can be identified. We collect, use, store, and transfer different kinds of personal data:

Identity & Contact Data: Name, title, billing address, email address, and telephone numbers.
Financial & Transaction Data: Details about payments to and from you and details of products and services you have purchased from us.
Technical & Usage Data: IP address, login data, browser type, time zone setting, and information about how you use our website.
Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Special Category (Sensitive) Data

While we do not collect data on criminal convictions, our services involve discussing health and wellbeing (Menopause).

Note: If you provide information regarding your health, symptoms, or medical history during coaching or training, we process this under Explicit Consent or for the Provision of Health or Social Care, ensuring the highest level of confidentiality and security.

3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

Purpose/ActivityType of DataLawful Basis for Processing

To register you as a new customerIdentity & ContactPerformance of a contract with you

To process and deliver your orderIdentity, Contact, Financial, Transaction(a) Performance of a contract (b) Legitimate interests (to recover debts)

To manage our relationship (notices)Identity, Contact, Marketing(a) Performance of a contract (b) Legal obligation

To deliver relevant website contentIdentity, Contact, Usage, TechnicalLegitimate interests (to grow our business)

To use data analytics to improve siteTechnical, UsageLegitimate interests (to keep our site updated)

4. MARKETING & THIRD-PARTY LINKS

We strive to provide you with choices regarding certain personal data uses, particularly around marketing.

Promotional Offers: We may use your data to form a view on what we think you may want or need. You will receive marketing communications from us if you have requested information or purchased services and have not opted out.
Third-Party Marketing: We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
External Links: This website may include links to third-party websites. Clicking those links may allow third parties to collect data. We do not control these sites and encourage you to read their privacy notices.

5. INTERNATIONAL TRANSFERS

Many of our external third parties (such as Wix, Google, or Meta) are based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection by ensuring at least one of the following safeguards is implemented:

Transferring data to countries deemed to provide an adequate level of protection by the UK Government.
Using specific Standard Contractual Clauses (SCCs) or the International Data Transfer Agreement (IDTA) approved for use in the UK.

6. DATA SECURITY AND RETENTION

Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access is limited to employees and partners who have a genuine business "need to know."

Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

7. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request the transfer of your personal data.
Right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact lauren@womenofacertainstage.com. We aim to respond to all legitimate requests within one month.

8. COOKIES

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.